Assistant Manager

Description:

Ø To ensure air-conditioning equipment (Chiller system) is functioning smoothly and maintains comfortable temperature for a pleasant working / shopping environment.

Ø To ensure maintenance and operations of equipment is handled by trained and skilled engineers / technicians.

Ø Ensure up keep of the maintenance record & updated inventory management of the items held in the store.

Ø Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations

Ø Recruits, interviews, hires and trains HVAC technicians as required to meet workload demands, and company or customer expectations and requirements

Ø Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction

Ø Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity

Ø Responsible for HVAC technicians’ performance appraisals, reviews and for setting improvement goals as per company requirements

Ø Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions

Ø Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings

Ø Communicates daily on project information, estimated time to complete jobs, labor hours and parts or material used

Ø Develops and monitors budgets, goals and objectives to insure departmental profitability

Ø Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables

Ø Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met

Ø Ensures that all company/department policies are being followed by all HVAC technicians.