Application Support Engineer

Description:

· Providing software application support under the supervision of the Senior Engineer.

· Ensuring effective front-end and back-end functionality of applications.

· Consulting with the software development team, internal users, and clients to improve application performance.

· Managing code migration across environments to ensure continued and synchronized functionality.

· Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.

· Keeping a record of configuration changes and scheduling application updates.

· Documenting processes and monitoring application performance metrics.

· Providing front-end support to clients and colleagues in other departments

Job Specifications:

· A Bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.

· Experience : 2-3 years