Description:
We are looking for a highly experienced Amazon Vendor Central Expert to manage and grow vendor accounts across Amazon marketplaces. The ideal candidate will have hands-on expertise in Amazon Vendor Central operations, catalog management, chargeback resolution, inventory planning, retail readiness, and vendor account growth strategies. This role is perfect for someone who understands Amazon’s first-party (1P) ecosystem and can drive sustainable growth while maintaining strong account health.
WORK SETUP
Position: Amazon Vendor Central Expert
Location: Paragon City, Lahore
Working Hours: Flexible (Two Shifts Available)
KEY RESPONSIBILITIES
- Manage daily Amazon Vendor Central account operations.
- Monitor and optimize product listings, catalog health, and content quality.
- Handle purchase orders (POs), shipment tracking, and inventory replenishment planning.
- Resolve chargebacks, shortages, ASN issues, and operational discrepancies.
- Manage A+ Content, Brand Store updates, and merchandising opportunities.
- Analyze retail analytics and performance reports to identify growth opportunities.
- Coordinate with Amazon support teams to resolve account and catalog issues.
- Implement pricing, promotions, and advertising strategies to maximize revenue.
- Monitor key performance metrics including CRaP, Instock %, and revenue growth.
- Stay updated on Amazon Vendor Central policies, updates, and best practices.
PRIORITY REQUIREMENTS
We are not looking for a general Amazon account manager or PPC-only specialist. The primary requirement is someone with strong hands-on experience in Amazon Vendor Central operations and growth management.
Priority areas include:
- Amazon Vendor Central Management – Vendor setup, account maintenance, catalog management, and operational excellence.
- Purchase Order Management – PO processing, confirmations, shipment scheduling, and fulfillment coordination.
- Chargeback Resolution – Identifying, disputing, and reducing chargebacks to improve profitability.
- Catalog & Content Management – Listing creation, variation management, A+ Content, and content optimization.
- Inventory Planning & Forecasting – Demand planning, stock management, and replenishment strategies.
- Retail Readiness & Instock Optimization – Improving product availability and maintaining healthy inventory levels.
- Vendor Negotiation Support – Assisting with annual vendor negotiations and growth planning.
- Analytics & Reporting – Utilizing Vendor Central reports to identify opportunities and improve performance.
- Advertising & Promotions – Managing Amazon Ads, retail promotions, and merchandising opportunities.
- Issue Resolution – Handling shortages, ASN errors, compliance issues, and Amazon support cases.
REQUIREMENTS
- 2 to 3 years of hands-on Amazon Vendor Central experience.
- Strong understanding of Amazon retail operations and supply chain processes.
- Experience with catalog management, chargebacks, and inventory planning.
- Advanced knowledge of Amazon Vendor Central reports and analytics.
- Strong communication and client management skills.
- Fluent English communication (spoken and written).
- Ability to manage multiple brands and accounts simultaneously.
- Experience with Amazon Advertising is a plus.
- Experience working with agencies or eCommerce brands is preferred.