Admin Officer

Description:

Required Skills

• Master Degree or at least Bachelor’s Degree
• Strong Research and Communication Skills.
• Proficiency in English speaking
• Experienced working with Microsoft Office
• At least 2+years of working experience in office preferable in educational or immigration office.

Major Responsibilities

• To deal with the client’s request and provide detailed information regarding tourism/immigration procedures, requirements and options.
• Maintain accurate and confidential client records, ensuring all documentation is complete and up-to-date.
• Answer client inquiries via phone, email, online portal or in person, providing timely and accurate information.
• Schedule appointments, meetings and consultations with clients to achieve target based online sales for the company.
• Maintain a tracking system to monitor the status of client cases and applications for operational assistance.
• Perform Research and record updates on immigration laws, regulations and policies to provide and advice to clients.
• Manage basic level of account entries and petty cash for administration tasks.
• Actively participate in the weekly meetings for updates and collaboration.
• Complete daily/weekly tasks as provided by the management.