Accounts And Marketing Executive

Description:

IdeasUnlimited is a global BPO, providing business process support services to clients all over the world. We are a US-based company, and we are looking to hire an Accounts and Marketing Executive to work remotely for us. This is a long-term, stable, career-level, and remote (work from home or a remote location) opportunity for the right individual.

MAIN JOB DUTIES:

• Provide support for project coordination.
• Content Writing (Business Proposals, Business Briefs, Government Bids, Business Reports, Articles and Blogs, etc.).
• Support in resolving project-related issues between clients and workers.
• Assist in project trainings as per requirement.
• Assistance in current client interviews.
• Create documents including proposals, business plans, government bidding and other strategic documents.
• Social Media Management:

a) Adding active clients to the relevant social media profiles.

b) Engaging with active and potential clients consistently.

c) Posting on the relevant profiles regularly.

• Reviews Management.

SKILLS REQUIRED:

• Bachelor’s degree from a reputable university in communication, marketing, or business.
• Excellent communication skills, both verbal and written, in the English Language.
• Demonstrated experience in providing assistance with project coordination, client management, training, and issue resolution.
• Experienced in social media management, with a strong understanding of current social media trends.
• Proficient in Content Writing (Business Proposals, Business Briefs, Government Bids, Business Reports, Articles, and Blogs, etc.).
• Prior working experience in either a call center or staffing industry (preferred but not mandatory).
• Prior experience with international client based out of the USA, Canada, and Europe.
• Good understanding of call center and BPO terminologies, i.e., VOIP, Customer Support Agent, QA, etc.
• Proficient with Microsoft Excel and Google Sheets.
• Excellent client-facing, negotiation, and interpersonal skills.
• Professional, detail-oriented, smart, punctual, and a team player.

OFFICE REQUIREMENTS:

1) Quiet place.

2) Stable internet connection of at least 10 Mbps.

3) A headphone with a microphone (preferably a noise-canceling one).

4) Reliable computer device (at least 8 GB RAM).

5) Power and internet backup (if needed).